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Amanda M. Williams
Database Administrator/Software Developer
About
Education
- Delaware Technical and Community College (January 2018 - August 2020)
- Associate of Science Degree
Achievements
- Graduated Summa Cum Laude (GPA: 4.0)
- President’s List (1 Semester)
- Academic Recognition (4 Semesters)
Summary
Experienced Database Administrator and Software Developer with demonstrated ability to work with teams in AGILE environment. Knowledgeable in MySQL via SQL Server Management Studio, and version control management systems using GitCLI and Github. (https://github.com/AmandaMWilliams).
Technical Skills
- Languages:
- Java, MarkDown, JavaScript, SQL, HTML, .Net, .ASPX, C#, Natural
- Frameworks, Libraries, & IDEs:
- Spring Boot, ReactJS, Angular2
- Eclipse, NaturalONE, VS Code, IntelliJ
- Other Skills:
- Git CLI and Version Control Management
- GitHub Pages
- Agile, Scrum methodologies
- Terminal, Bash, Shell
- Test-Driven Development
- Object-Oriented Programming
- Amazon Web Services (AWS): IAM, S3 Buckets
- SOAP Web Authentication mechanisms: OAuth
- SQL Server Management Studio / MySQL
- Adabas
- WordPress
- Certifications:
Professional Experience
Kaeser Compressors, Inc.
IT Specialist, Inside Sales
New Castle, DE
March 2024 - Current
- Acted as the technical point of contact for technical and non-technical stakeholders, leveraging expertise in SAP ERP and C4C cloud applications.
- Maintained internal databases to manage customer accounts and incoming sales orders.
- Thoroughly reviewed sales orders to identify and rectify inaccuracies, ensuring precision and adherence to technical specifications.
- Leveraged artificial intelligence prompting to develop and execute an email campaign targeting underperforming products, leading to a 40% increase in product sales within a two-month period.
Naval Facilities Engineering Command (NAVFAC)
IT Specialist - Sys Analysis
Norfolk, VA
December 2022 - January 2024
- Developed and maintained PL/SQL-based software applications aligned with functional and technical requirements, ensuring timely deployment of robust solutions.
- Led database design, comprehensive testing, and optimized data retrieval, enhancing overall data efficiency by 33%.
- Customized commercial software for specific business needs following organizational restructuring, tailoring solutions for optimal effectiveness.
- Analyzed business processes, identifying automation opportunities for efficiency enhancements.
- Provided IT-related guidance to both technical and non-technical users, ensuring compliance with security laws and policies.
- Identified anomalies and errors in network and system services, assisted in implementing security measures, and documented security problems in legacy IBM Cognos software.
Diamond Technologies, Inc.
Junior Software Developer
Wilmington, DE
April 2021 - November 2022
- Duties included workflow analysis, process improvement, problem-solving and project management.
- Added additional functionality to existing code using .Net, .ASPX, HTML, C#, SQL Relational Databases, WordPress, and Microsoft Access.
- Worked individually and with teammates to debug code and resolve functionality errors through database administration.
- Alleviated unassigned ticket backlog average from 10 to 3, and overall open ticket average from 30 to 15 tickets.
Zip Code Wilmington
Software Developer
Wilmington, DE
November 2020 - January 2021
- Admitted in Zip Code Wilmington’s highly-competitive software development program which accepts less than 10% of applicants.
- Achieved over 1000 hours of software development projects and training in an immersive training program using Agile and Scrum methodologies and principles.
- Gained experience in full-stack development with a focus on Java, test-driven development, and object-oriented programming.
Delaware Technical and Community College
Supplemental Instructor
Wilmington, DE
August 2018 - December 2018
- Facilitated supplemental instruction sessions for targeted courses by sharing with students how to effectively study for the course and how to maximize their potential for their academic success.
- Students who participated in optional supplemental instruction averaged one full letter grade higher on tests than those who did not.
Laboratory Corporation of America
Accessionor
New Castle, DE
July 2017 - October 2017
- Scanned and entered data about lab specimens received for testing from designated laboratory departments or other locations.
- Alleviated a 3-month backlog of unscanned patient records in three weeks.
Aetna Life Insurance - Jacksonville
Complaints and Appeals Analyst
Jacksonville, FL
January 2016 - May 2017
- Processed incoming appeals and resolved more than 50 written customer requests per day.
- Started as a temporary data entry operator and was hired full-time due to high production and efficiency.
Availity, LLC
Client Services - EDI Call Center
Jacksonville, FL
January 2014 - January 2016
- Resolved more than 50 client problems daily by actively listening to their concerns, and offering solutions to address their needs.
- Awarded Employee of the Month 3 times as a result of achieving the highest number of customer service calls completed in single-contact, processing the highest number of account request forms, and having the shortest request-resolution timeframe.
Personal Projects
Heroku Deployed ReactJS ToDo List Web Application
Current State Of Application
- Heroku Deployed ReactJS ToDo List Web Application is a ToDo list leveraging NodeJS, ReactJS, and Heroku with Node BuildPack.
- This application is maintained in GitHub here.
- The application is a graphical user interface that displays tasks to be completed.
- The Editor used to implement the application was Visual Studio Code (VS Code).
Future Implementation State Of Application
- In the future, I would like implement a RESTful webserver to enable data persistence.
Angular ToDo List Web Application with SpringBoot
Current State of Application
- Angular Todo List Web Application with SpringBoot is a ToDo list application leveraging Angular, SpringBoot and Heroku.
- This application is maintained in GitHub : Angular, SpringBoot.
- This application is a graphical user interface with Username and Password protection.
- The Editor used to implement the Angular Front End of this Application was Visual Studio Code (VS Code).
- The Editor used to implement the SpringBood Middleware of this Application was IntelliJ CE.